General Office Policies

• Please arrive 15 minutes prior to your scheduled appointment time.
• If your child is being seen for a Well Child Check and you have other concerns that are not related to routine, wellness care, those concerns may generate other charges to your insurance. We may also perform vision, hearing or lab testing that may not be covered under your preventative benefits.
• Saturday - Appointments MUST be scheduled and are not drop-in appointments. Saturday appointments are available for semi-urgent problems, for example: ear infection, cough, cold, etc. *New Saturday hours: phones open at 8:00am
• If you are more than 15 minutes late for your appointment, you might be asked to reschedule.
• Please provide 24 hour notice of cancellation to avoid a charge.
• If you plan on sending your child with a grand-parent or nanny, please be sure you have filled out an Advance Consent Form.
• Adolescents coming alone?  All children under age 18 must have a parent or guardian present.  If it is absolutely not possible we require advance, written authorization from the parent or guardian.

• Prescription refill requests require at least 48 hours notice.
• Please allow 1-2 weeks if you are requesting any copies of your medical record, including copies of immunization records.
• You are also able to access a vaccine report through MyIR by clicking HERE

Ballard Pediatric Clinic Billing and Insurance Policy

Ballard Pediatric Clinic Notice of Privacy Practices

Ballard Pediatric Clinic WCC Billing Policy with Other Visits